เกี่ยวกับ

Product-focused Business Analyst with nearly 2 years of experience in the recruitment technology sector. I specialize in translating complex business requirements into technical plans, creating user stories, and managing the product lifecycle in an Agile/Scrum environment. I am a skilled communicator adept at bridging stakeholders and technical teams.

Most importantly, I have a proven ability to drive growth: I led a key UX/UI optimization project that resulted in an 85% increase in service sales revenue on the platform, demonstrating a clear focus on delivering high-value business outcomes.

ประสบการณ์

  • my
    Content Strategist & Web Content Ads Salesmybest, Inc. · FreelanceJul 2025 - ปัจจุบัน (1 ปี)-Manage and secure contracts with new B2B clients.
    -Sell PR advertising space and promote content via social media (SNS Promotion).
    -Conducted SEO-driven content strategy, competitor research, and user insight analysis
  • DA
    Business AnalytsDAYWORK (THAILAND) CO., LTD. · Full-timeFeb 2024 - ปัจจุบัน (2 ปี 5 เดือน)-Lead the end-to-end preparation of development tasks by translating stakeholder requirements into detailed documentation, including user flows, swimlane diagrams, wireframes, user stories, and acceptance criteria.
    -Design high-fidelity, production-ready app and website interfaces using Figma; develop interactive prototypes and reusable components to ensure design consistency and streamline development.
    -Proactively gather and analyze user feedback and operational data to identify system pain points, UX flaws, and requirement gaps.
    -Design, present, and drive the implementation of data-driven solutions to resolve issues, optimize user satisfaction, and support business goals.
    -Facilitated project alignment by acting as the primary communication bridge and meeting organizer for stakeholders, technical teams, and operators.
    -Conducted final UI/UX quality assurance and review for all product interfaces before release, ensuring design integrity and requirement alignment.
    -Operate within an Agile (Scrum/Kanban) environment, managing backlogs and development progress using Jira to drive iterative product improvements.
  • ST
    Marketing & Content CreatorSTUDIO VOOP · FreelanceNov 2022 - Jan 2025 (2 ปี 3 เดือน)-Managed all social media platforms (Facebook, Instagram, TikTok), handling customer inquiries and service information.
    -Acted as the primary client contact, responsible for communicating services, providing price quotations, and scheduling appointments.
    -Researched and planned the full content lifecycle, from concept to strategic posting.

ภาษา

  • EnglishConversational
  • ThaiNative
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