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About

Helpdesk Support professional with 2 years of experience, skilled in customer service and coordination between clients and internal teams. Able to receive requests, perform basic issue assessment, and effectively follow up on tasks.

Strong communication skills with a service-minded approach. Capable of prioritizing tasks, managing time efficiently, and working under pressure, with a willingness to continuously develop and grow in the field.

Experience

  • Helpdesk support May 2024 - May 2026 (2 years 1 month)Coordinated with relevant departments to resolve issues efficiently and effectively.
    Supported organization-wide internal issue
    reporting processes to ensure timely communication and resolution.
  • Shopee (Thailand) profile avatar
    Customer service Shopee (Thailand) · Full-timeJan 2022 - Mar 2022 (3 months)Customer service Chat agent ,
    Responsible for answering problems and
    communicating with customers,selle

Education

  • Sr
    Srinakarinwirot UniversityBachelor Degree in sociology for development major2017 - 2020